Case Study

Panasonic strengthens bot protection with SiARA Shield

Extending enterprise edge security with application-layer behavioural analysis and human verification.

SiARA Shield application-layer protection
Application-layer protection during the Panasonic ProCell portal pilot.

Panasonic already had enterprise-grade Akamai protection in place to filter malicious and automated traffic at the edge.

But what happens to the traffic that remains after edge-layer filtering?

During a controlled 10-day production pilot, SiARA Shield by CyberSiARA was deployed on the authentication layer of Panasonic’s ProCell portal, a digital platform supporting Panasonic Fuel Cell services and contract partners.

The objective was to provide an additional layer of behavioural analysis and human verification and determine whether sophisticated automated activity remained after upstream security filtering.

The deployment revealed previously unseen automated activity reaching the application layer. SiARA Shield identified and blocked up to 40% of the traffic remaining after upstream edge filtering as automated or malicious activity. Over the course of the pilot, malicious request volume was progressively reduced to near-zero levels, while legitimate user activity remained stable and unaffected.

At a glance

Panasonic ProCell portal

Customer
Panasonic
Platform
Panasonic ProCell portal
Use case
Login and authentication protection
Environment
OAuth-based authentication
Existing security
Akamai CDN, WAF and edge protection
Solution
SiARA Shield by CyberSiARA
Protection layer
Application-layer behavioural analysis and human verification
Deployment
Live production pilot
Duration
10 days (13–23 April)
Key results

What the pilot showed

Up to 40%

of traffic remaining after upstream edge filtering was identified and blocked by SiARA Shield as automated or malicious activity.

70%+

reduction in automated request volume within the first 24 hours.

80–90%

reduction in malicious request volume within the first 2–3 days.

Near zero

malicious requests by the end of the 10-day pilot.

No extra friction

legitimate user activity remained stable throughout the deployment.

The challenge

Visibility after the edge

Panasonic’s ProCell portal was already protected by established enterprise-grade Akamai security at the edge, providing CDN, Web Application Firewall and bot-mitigation capabilities.

However, Panasonic did not previously have visibility into the extent of sophisticated automated activity that remained after upstream filtering and continued to interact with the authentication application.

Once deployed, SiARA Shield began analysing live production interactions at the ProCell portal’s OAuth authentication endpoint. At peak, up to 40% of the traffic remaining after upstream edge filtering was identified and blocked as automated or malicious activity.

Login and authentication protection
OAuth authentication endpoint protected during the live production pilot.
The security gap

Not a single-layer problem

Edge security plays an essential role in absorbing large-scale attacks, filtering known threats and preventing significant volumes of malicious traffic from reaching an organisation’s applications.

However, increasingly sophisticated bots can imitate characteristics of genuine human interaction. The Panasonic pilot demonstrated the value of analysing traffic again at the application layer — after upstream security controls have already performed their role.

Incoming traffic
Akamai — edge protection CDN · WAF · Bot mitigation
Traffic remaining after edge filtering
SiARA Shield — application layer Behavioural analysis · Human verification · TSM
Verified human interaction

SiARA Shield complements existing edge security by analysing interactions that reach the application layer.

The SiARA Shield approach

Complementary protection on the authentication endpoint

CyberSiARA deployed SiARA Shield as a complementary application-layer security control. It did not replace Panasonic’s existing Akamai infrastructure — it extended protection beyond the edge.

Adaptive behavioural analysis

SiARA Shield analyses interaction behaviour in real time to identify patterns associated with sophisticated automated activity.

Real-time session scoring

Individual sessions are dynamically evaluated, allowing suspicious interactions to be identified as they occur.

Invisible human verification

Legitimate users can continue their journey without routinely being interrupted by traditional CAPTCHA-style challenges.

Trans-Saccadic Memory (TSM)

Where additional assurance is required, SiARA Shield can activate TSM as an additional human-verification mechanism.

Privacy-first architecture

A cookie-free approach designed to provide behavioural verification while maintaining a seamless experience for legitimate users.

SiARA Shield 10-day production pilot protecting an OAuth authentication endpoint
Controlled 10-day production pilot on Panasonic’s ProCell OAuth authentication endpoint.
Implementation

A 10-day production pilot

SiARA Shield was deployed as a controlled 10-day production pilot from 13–23 April on a single OAuth authentication endpoint within Panasonic’s ProCell portal.

The objective was to:

  • Analyse traffic remaining after upstream edge filtering.
  • Identify residual automated activity at the application layer.
  • Evaluate sophisticated human-like bot behaviour.
  • Measure mitigation effectiveness using live production traffic.
  • Maintain the existing experience for legitimate users.

The deployment operated alongside Panasonic’s existing Akamai protection without requiring the edge-security infrastructure to be replaced.

The results

Immediate visibility at the application layer

The deployment provided immediate visibility into automated activity reaching the application layer. At peak, up to 40% of the traffic remaining after upstream edge filtering was being identified and blocked as automated or malicious activity.

Within the first 24 hours, automated request volume fell by more than 70%. Within the first 2–3 days, malicious request volume had reduced by approximately 80–90%. By the end of the 10-day pilot, malicious requests had reached near-zero levels while legitimate login activity remained stable.

During the 10-day pilot, malicious request volume declined to near-zero levels while legitimate user activity remained stable.
Layered security

A complementary model

The objective is not to replace established edge-security infrastructure — it is to extend protection from the edge to the point of interaction.

Layer 1 — Akamai edge protection

Akamai provides enterprise-grade edge protection, including CDN, WAF, traffic filtering and bot mitigation, helping prevent large-scale attacks and known threats from reaching the application.

Layer 2 — SiARA Shield application protection

SiARA Shield operates closer to the point of user interaction. It analyses traffic remaining after upstream filtering, applying behavioural analysis and human verification to identify sophisticated automated activity.

The outcome

New visibility into residual automated activity

The pilot gave Panasonic new visibility into residual automated activity reaching the application layer after upstream filtering.

During the 10-day deployment:

  • Up to 40% of remaining traffic was identified and blocked as automated or malicious activity at peak.
  • Advanced automated interactions displaying human-like behaviour were identified.
  • Automated request volume reduced by more than 70% within the first 24 hours.
  • Malicious request volume reduced by approximately 80–90% within 2–3 days.
  • Malicious requests reached near-zero levels by the end of the pilot.
  • Legitimate user activity remained stable with no additional friction for genuine users.

The result was an additional layer of security extending beyond the edge and into the application itself.

Why it matters

Is there a genuine human behind this interaction?

As automated threats become more sophisticated, an interaction successfully reaching an application does not necessarily mean there is a genuine person behind it.

The Panasonic pilot demonstrates how SiARA Shield can complement existing enterprise security infrastructure by extending behavioural analysis and human verification to the application layer.

See what is reaching your applications

Your edge may already be stopping a lot. What remains?

SiARA Shield by CyberSiARA adds application-layer behavioural analysis and human verification to your existing security architecture, helping identify sophisticated automated activity while maintaining a seamless experience for legitimate users.