0800 999 999 7 info@cybersiara.com

CyberSiara™  |  FAQ

SiaraShield is the latest technology based on AI and human biological encryption technique to stop bad bots and spam going into your website. For more information please visit:
https://www.cybersiara.com/

To create an account, you will need to sign up using the user portal and provide your information.
https://mycybersiara.com/Register
Please put all the required information and click on signup. You will receive an email verification to your mailbox and you need to click on the link to verify your email address. If you did not receive the email verification please also check your spam or junk folder.

You can reset your password by clicking on “Forgot password” or click on this link:
https://mycybersiara.com/ForgotPassword
Then please enter the email you registered to the system and the link to reset your password will be emailed to you if you have a registered email address. Please check your junk mail in case you did not receive any email.

To get a public and private key, first you need an account. Please refer to how to create an account if you need help. After you created the account please login to your account using your user name and password at https://mycybersiara.com/
Then go to “Get SiaraShield” page and register for a new site where the system will generate your public and private key after the site registration is complete.

To install SiaraShield on local host or local machine, you can download the relevant code from here:
https://docs.cybersiara.com/integration/technologies
Then after choosing the right code and downloading the code or installing the plugin on your website, you will need to use “TEST-CYBERSIARA” as a public and private key.
For more information please visit https://docs.cybersiara.com/integration/technologies

Please check your ‘spam folder’ or ‘junk folder’, as sometimes your email verification goes to your spam folder. Please make sure to add the following email address to your whitelist:
support@cybersiara.comsupport@cybersiara.com

Please go to https://mycybersiara.com/
You can log in using your 6 digits user ID or your email address as your user name and the password that you created at the time of registration.

Creating SiaraShield for your website is so easy and it takes only 3 steps:
1-Log in to your user portal at https://mycybersiara.com/
2-Select Get SiaraShield or click on the from the left-hand side menu. You will need to give a name to recognise your site (if you use different sites). Then, you will need to add the domain that you wish to protect. Also, select the preferred plugin theme for your widget. You will have a choice of 4 FREE plugin themes as well as adding your own logo and background picture to the widget.
3-Finally, Click on the Get SiaraShield button to generate your public and private key. Remember to verify your site before using SiaraShield on your website. Otherwise, the SiaraShield would not work and show on your website.

Integrating SiaraShield on your website is extremely easy. Thanks to the smart SiaraShield code generator that has made the job super easy for the end-user. However, if you prefer to give this job to a professional we have made it so simple to do so. You can email the instructions and all the relevant codes to your web developer to install SiaraShield for you. All you need to do is to put your developers’ details in the “Email your developer” section at the button of the page.
Go to: https://mycybersiara.com/ click on ‘Get SiaraShield’ ‘Email Your Developer’

Please check the following steps:
1-Please check if you have installed “AdGuard AdBlocker” add-ons on your web browser and make sure you “Disable” it.
2-Please check that the “JavaScript”is enabled on your browser. SiaraShield is based on JS and for that reason, JS must be supported and enabled on your web browser.

1-Please click on the “Refresh” button next to the flashing images to get a new challenge.


2-Please make sure that your web browser is set to 100% zoom. Since VICAP is based on advanced visual integration technique, therefore the resolution of the images is vital to be at the right level of your vision and distance to your display. The resolution of SiaraShield flashing images will be changed by zooming in/out to your web browser. This will affect the quality of SiaraShield images and therefore will affect your vision to see and recognise the letters.

No, it is not case sensitive. SiaraShield is proud of the state-of-the-art technology that makes it super user-friendly. Users can type in the letters in lowercase or uppercase. This would make the job much easier for the users and saves a lot of time and effort while keeping the security of the test at the highest level.

Yes, SiaraShield is fully supported and compatible with all WordPress websites. All you need to do is to search for the SiaraShield plugin or click here: https://wordpress.org/plugins/siara-shield/ Please see our documents page for more information on how to install SiaraShield on a WordPress website.


https://docs.cybersiara.com/integration/technologies

SiaraShield is fully supported and compatible with all HTML websites. Please see our documents page for more information on how to install SiaraShield on a WordPress website.
https://docs.cybersiara.com/integration/technologies

We respect your privacy and we take it extremely seriously. CyberSiara is in full compliance with the GDPR. We only store certain information from you so that we can provide our services to you. A copy of our Privacy Policy and how we store and process your personal information can be found via
https://www.cybersiara.com/privacy

An IP address on its own can not be a piece of personal information as IP can not identify the person. However, an IP address can be used with other information from your ISP to identify the end-user. This is almost impossible since internet service providers (ISP) follow very strict regulations about disclosing information of their customers. Therefore, it is not that easy to obtain that information to use it in conjunction with the IP address to identify the person.

Please check the following steps:
1-Login mycybersiara.

2-Select Integration menu.
3-Select your domain.
4-There are two type of domain verification available.

1) Meta tag : Copy meta tag and put your domain beetween head tag in main index file. Click verify button and check the Meta tag verification. Show meesage ownersip verification successfully.

video:https://share.vidyard.com/watch/Xepqb7qWUKafHgEdRNVJXk?

2)Html File: Download html file and put server root path. Click verify button and check the html verification. Show meesage ownersip verification successfully.

video:https://share.vidyard.com/watch/5Bk3SeRrwvWccjR9cqtX7f?

Please check the following steps:
1-Login mycybersiara.

2-Select Integration menu.
3-Select your domain.
4-Check your Public Key & Private Key.